and/or its affiliates and is used herein with permission. The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. Caitlin Shannon checks in regularly and has taken all of my questions straight to engineers that ended up producing real results for my security stance.″ Read MoreĪs of, Crowdstrike has an overall rating of 4.9 out of 5 in the Endpoint Protection market based on 467 reviews. My account manager Caitlin Shannon has been my account manager for over a year, as was my previous account manager of 2 years, which shows they must take care of their people as they don't seem to have the turn over other security companies have. The quarterly review has been especially useful to ensure we are making use of all the new advancements and developments they have made and to ensure we are configured optimally. The product has been crucial to allowing us to pass our yearly penetration tests. They have continually innovated and improved the product well above and beyond expectations. This product has allowed me to lock down a corrupted laptop before it could do any damage and before the payload had any real chance to do any damage. The product has stopped several endpoint attacks without fail and not been a nuisance with false alerts. Feel free to contact with any questions.″We have been on the platform for 3 years now and I have been very happy. Installation documentation and answers to frequently asked questions are currently under development. LearnĪs the product is largely hands-off (even for the IT Security Office), there’s not much to learn. Blocked activity will be reported to the user and other security concerns discovered by the software will be reported to the user (or the user’s support group) by the IT Security Office. StartĪfter installing the CrowdStrike software, there’s nothing else to do. To begin using CrowdStrike in a managed environment, please email create a request via ServiceNow (asking for the request to be assigned to “Security-University”) for more information on using Duke endpoint management tools to install the software. To begin using CrowdStrike on an unmanaged, Duke-owned device, please download the client from the OIT Software site. Information form the console may be imported and displayed in other systems at some point in the future.
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