![]() Viruses and rashes in babies and children such as hand, foot, and mouth diseaseĪ seamless experience for patients and health care providers alike.Sprains, sports injuries and minor cuts/scrapes.COVID-19 testing including rapid antigen and PCR tests.“Members don’t have to worry about disrupting their schedules or putting off care, because care comes to them.” DocGo servicesĭocGo treats adults and children for a wide range of symptoms and conditions including: “We are excited to provide our virtual and home services to Horizon members so they can get the quality care they expect with the ease they seek,” says Anthony Capone, president of DocGo. DocGo takes that one step further and enables same day, in-home, in-network care if a telehealth visit isn’t enough.” “We also know that many of our members prefer virtual care. We’re always looking for new ways to help our members get high-quality, affordable and convenient care,” says Jim Dell’Arena, Senior Director, Enterprise Network Contracting & Operations at Horizon. “Our members lead busy lives and health issues can arise at a moment’s notice. ![]() In most cases, you will pay no more in out-of-pocket costs for DocGo than you would for a visit to a specialist. If your care team determines you need a higher level of care, they will refer you to the in-network hospital that can best meet your needs. (You can also search for DocGo under telemedicine providers on the Horizon physician finder page.) If your DocGo virtual practitioner determines you need a home visit, he or she will send a health care provider to your home who can administer tests and treat you in person.ĭocGo provides a full range of routine and urgent care, from vaccinations and comprehensive physicals to wound care and instant access to 30 of the most common prescription medications. DocGo will schedule a virtual visit or house call within two hours’ time, on average. Here’s how it works: Visit /ondemand or call (844) 44-DOCGO (84). With DocGo On-Demand Mobile Health, a new in-network option for Horizon members, the answer is a virtual-and home-visit away. Or perhaps you need lab work to refill a prescription, but you can’t get a prompt appointment with your doctor. If the login issue persists, please call the customer service number on the back of your ID card we would appreciate any additional detail around your experience that may assist us in resolving the issue.Maybe you’re at home with a child who seems to have an earache, but you can’t take your kids to the pediatrician’s office. ![]() If you purchased insurance through Horizon Blue Cross Blue Shield of NJ, please ensure you are using the Horizon app, and not the Horizon NJ Health app. We’d found that in some cases a member maybe going to the wrong app or website which could be the reason you are experiencing difficulties. Horizon BCBSNJ has 2 apps and 2 websites to customize our member experience to the various coverages we offer. ![]() Don’t understand what I’m paying for exactly? I should’ve went with Amerihealth. When I call the number they tell me my account is fine. I can’t access any of my info for my insurance plan so now I have to put off going to the doctor because I haven’t received my insurance card in the mail either. ![]()
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